Diagnostic Scanner Repair Service

At geekauto, we offer professional hardware repair and maintenance services for automotive diagnostic scanners, including:

  • Screen Replacements (cracked displays, touch panel failure)
  • Battery Replacements (battery swelling, failure to hold charge)
  • Port & Connector Repairs (loose charging ports, damaged OBD-II interfaces)
  • Housing & Casing Repairs

How Our Repair Process Works

  1. Initial Assessment & Postage: Diagnostic inspection is free. You only cover the return shipping costs to and from our Auckland facility.
  2. Quote & Customer Approval: Once our technicians inspect your device, we will contact you via email with a clear quote detailing the necessary parts and repair labor.
  3. Payment & Repair Authorization: Work begins only after you confirm the quote and complete the payment.
  4. Parts Ordering & Turnaround: Replacement parts must be ordered in, meaning repair timelines can vary. We will always discuss estimated timeframes with you prior to commencing work.

Book a Repair Service

To request an assessment, please email our support team at sales@geekauto.co.nz with:

  • Scanner brand and exact model (e.g., Autel, TOPDON, Launch)
  • Serial number
  • A brief description of the fault or damage
  • Clear photos or videos showing the issue